Terms & Conditions

Privacy Policy

Privacy & Security

Updated on August 10, 2016.

At Moonchild, we respect your privacy rights and our goal is to protect our visitors’ and shoppers’ personal information on our website. Thanks for visiting!

Personal Information We May Collect

Moonchild may ask you to register and/or provide personal information that identifies you, including but not limited to your name, address, telephone number, e-mail address, birth date, credit card or payment information, or other personal information.

As a part of our continued effort to provide you with an enjoyable shopping experience, we may use the personal information you choose to provide to us to improve your shopping experience on our website. The information you provide will also enable us to process, track and fulfill your order and to provide you with tailored information that may be of interest to you.

Moonchild does not disclose any personal information to third parties. The only circumstances that would allow us to reserve this right to share this information is unless it is required by law, or if any illegal activity, emergencies, or other basis require us to notify and provide any personal information to the proper authorities.

Moonchild retains your personal information for any length of time that it is necessary for us to fulfill the purposes for which we collect it as well as to comply with all applicable laws.


Moonchild uses “cookies” to enhance your shopping experience with us. Cookies are small data files that a website sends to your browser, which is then stored on your computer and collects information related to your use of this website. Some of Moonchild’s pages use cookies so that we may better serve you when you return to our website. Cookies allow us to recognize you when you return to this website and monitor and maintain information about your visits to tailor our website to your needs.

If you do not want to receive cookies from Moonchild, you can disable this function in your browser. You may also set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether or not to accept it at that time. Please be aware that if you disable cookies, you may not have access to certain features and services that make your experience on this website more efficient and enjoyable.

Your Communication Preferences

Moonchild offers its users the option to set up an account and /or receive e-mail notifications.

This e-mail newsletter may contain, but is not limited to advanced notice of sales and special promotions running on our website, notifications of new merchandise or arrivals, special events and invitations to those events. E-mail addresses collected on our website are used internally and are not shared with third parties.

If you decide that you would prefer not to receive our e-mail notifications you may unsubscribe by clicking the link provided on the bottom of each e-mail. Alternatively, you may also do so by updating your account information under My Account, or by contacting us directly using our Customer Service section. Upon unsubscribing, we will promptly remove you from our e-mail list. However, in the event that you place an order through our website, we will still send you an e-mail with your order confirmation, status and shipping.

Secure Shopping

All orders placed on our website are executed using SSL technology, the industry-standard authentication and encryption technology, to protect transactions. For the SSL security technology to work properly, you must use an SSL enabled browser. Data transmissions performed over the Internet or any wireless network cannot be guaranteed as completely secure, as certain Internet security issues are beyond our control. If you have any questions or concern please feel free to contact us using our Customer Service center on our website.

E-mails sent to and from Moonchild are not encrypted and are not to be used to transmit sensitive information including, but not limited to, credit card numbers. Moonchild will never ask you for any personal or sensitive information via e-mail. If you receive an e-mail that appears to be from Moonchild asking for any such information, please do not respond to the e-mail, as it may be a scam or phishing e-mail, designed with the purpose of obtaining personal or sensitive information.

Policy Changes

Moonchild may periodically change and/or update this Privacy & Security Policy. Any changes or revisions will be posted at the applicable date of revision. By visiting this website, you agree to accept any changes and/or revisions made to this policy.

Contact Us

If you have any questions regarding our Privacy & Security Policy, please feel free to contact us at shop@moonchild.us.